Shipping policy
At CozyHarbor, we work to make ordering home organization essentials simple and convenient wherever you live.
Free Worldwide Shipping
We offer FREE SHIPPING WORLDWIDE on orders placed through CozyHarbor.space.
There is no minimum purchase requirement for our standard free shipping service unless otherwise clearly stated during checkout.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The delivery period is an estimate rather than a guaranteed delivery date. Actual delivery times can occasionally vary because of destination, carrier operations, customs processing, severe weather, holidays, or other circumstances outside our reasonable control.
Order Processing
After your order has been successfully placed and payment has been confirmed, it will enter processing.
You will receive order information using the contact details supplied during checkout. Where tracking is available, tracking information may be provided once your shipment has been prepared and dispatched.
Shipping Destinations
We provide shipping to destinations worldwide where delivery is reasonably available through our shipping partners.
Certain locations may be unavailable because of carrier restrictions, legal requirements, service interruptions, or other circumstances outside our control.
Tracking Your Order
If tracking information is available for your shipment, you may use it to follow your package after dispatch.
Please allow time for the carrier's tracking system to register and update shipment information.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your shipping address, contact support@CozyHarbor.space as soon as possible. We will attempt to update the information before dispatch, but changes cannot be guaranteed once an order has been processed or shipped.
Delayed Orders
If your order has not arrived within the expected timeframe, please contact our customer support team. We will help review the available tracking information and assist with the next appropriate steps.
Lost or Damaged Packages
If you believe your package has been lost in transit or if it arrives damaged, contact us with your order details and any relevant photographs or supporting information.
Our team will review the situation and work with you toward an appropriate resolution.
Shipping Questions
For assistance with shipping or order tracking:
Email: support@CozyHarbor.space
Phone: (800) 233-8557
Address: 20 Hargrave Ln, Toronto, ON M4N 0A4, Canada